Telephone Befriender (Outreach Team)

  • VO87694
  • Home-based volunteering


It’s good to talk! If you love a relaxed, friendly chat on the phone and if the idea of doing this whilst also making a genuine impact as a volunteer sounds too good to be true … read on.

Our members tell us that their regular check-ins and chats with someone at Sight Scotland Veterans are something they look forward to. Sometimes they can even be a lifeline. Just a simple phone call once a week can make the difference that helps one of our members overcome the effects of isolation and loneliness.

We need a friendly and naturally chatty home-based volunteer who can check in regularly with our members by phone, take some time to make sure they are doing OK, and fill them in with all the latest gossip at Sight Scotland Veterans. You will never be cold calling, there’s no pressure and nothing to sell. We will only ask you to call signed-up Sight Scotland Veterans members who we know will be only too happy to hear from you.

Organisation aims and objectives

Sight Scotland Veterans works across Scotland to support ex-servicemen and women affected by visual impairment. The charity supports veterans in regaining their confidence, restoring their independence and making new connections. Sight Scotland Veterans has two established activity centres, and its experienced outreach and rehabilitation teams provide advice on low vision equipment and offer home visits to help veterans adjust to living with vision impairment.











Experience required: • A warm, friendly, and naturally chatty personality; someone who finds it easy to put people at ease. • Good listening skills with the ability to offer emotional support if required
Travel details: This is a home-based volunteering role, befriending our members by telephone.
Minimum age: 18


Expenses paid: Yes
Training details: A wide range of training is available on an ongoing basis. Our main compulsory sessions for new volunteers in this role are: • Organisational induction • Befriending training • Visual impairment awareness training • Dignity at Work
Support: Named Contact For Volunteer

Last updated 2 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.