An exciting opportunity to undertake a maintenance role within a dedicated team, with the Hard of Hearing Group, providing life changing support to people with hearing loss. You will be responsible for assessing the needs of our service users and carrying out any practical maintenance of their hearing aids. You will play a vital role in helping people manage their hearing loss by providing practical and emotional support. You will also be sharing information with clients, signposting and referring to other agencies in your local area. Successful people in this role will be organised, sociable and able to communicate comfortably particularly with people with hearing loss and the elderly. Full induction and appropriate training will be given for this role, with ongoing support from the Service Coordinator as we want you to feel part of the team and enjoy your experience with the group. You will receive the satisfaction of giving back to others through their hearing aids and you will be working in an inclusive environment sharing knowledge and experiences. The role requires a person to be able to dedicate at least 8 hours a month, from home and the drop-in session. Once trained, volunteers will support service users by: • Undertaking an assessment of any problems or needs the Service User is experiencing • Where the assessment requires the intervention of professional services; by agreement with the Service User make a referral through the appropriate procedure to their GP, NHS Audiology or Social Work. • Providing advice on the use of Hearing Aids and other related Hard of Hearing matters. This may include the provision of equipment through the Social Work Sensory Support Unit. • Communicating with the relevant parties in order to ensure there is sufficient stock available locally. Once trained, where practical assistance can be provided: • Check and change batteries when appropriate • Re-tube and clean hearing aid where required • Replace the hearing aid hook where required • Clean through slim fit tubes where required.
The Hard of Hearing Group have trained volunteers who can provide help and support with the following: 1. tubing, minor repairs, ear mould cleaning and battery replacement 2. Advice on how to clean your hearing aids and how to get the most out of your hearing aids 3. Information and signposting to other services and an introduction to other useful equipment. For further information contact direct. Also offer a care home service, including a free comprehensive service which will enable staff to be able to give further support to residents who are hard of hearing. Their training and support programme includes: •Care and maintenance of hearing aids training - cleaning, re-tubing and changing batteries and Deaf Awareness training. •Follow up support on a monthly basis by a volunteer for up to six months, reducing to bi-monthly when staff are competent. •Further training given to new staff when necessary.
Experience required: We are seeking people who: • Are caring and considerate • Willing to undertake training • Enjoy meeting new people • Reliable and trustworthy • Willing to follow the policies and procedures of the DGHoHG Progression in the Group• Some of our more experienced volunteers then go on to visit people in their own home and/or visit Care Homes and maintain the hearing aids of the residents there. • Some of our volunteer’s progress to become Area Representatives at group meetings.
Travel details: Based in Stranraer
Minimum age: 18
Expenses paid: Yes
Training details: Hearing Aid Maintenance Training Deaf Awareness Training