This new role is to support the charity in their central Alloa charity shop. The purpose of the role will be assisting in the day to day running of The Gate’s charity shop to maximise sales and profitability. Volunteer's duties will include: · Assisting and serving customers, and providing a high standard service. · To assist with processing stock, including sorting, steaming, pricing and hanging of donated items. · To be involved with the till operation and the handling of cash (although this is not a necessary requirement). · To promote public understanding of the work The Gate delivers and the importance of raising funds through the shop. · To promote and apply The Gate’s Health and Safety Policy. Required skills, qualities and experience: · Good communication and customer care service skills are essential to fulfil this role. · Being able to work as part of a team environment and with the general public is essential. · Previous retail experience would be useful, but not essential. Volunteers can expect to receive ongoing support and training as appropriate. The recruitment process is initiated by calling 01259 218766 and sharing your interest in the role. This will be followed by an informal interview where references from one/two referees will be taken.

Be part of a dedicated team carrying out a wide and varied range of tasks to help make our shops a success whilst helping to raise vital funds to help support people living with the painful genetic skin condition EB. The role will involve:  Operating the till  Giving excellent customer service  Sorting donated stock  Keeping the shop clean and tidy  Visual merchandising

Join the Oxfam community As a Retail Volunteer you will learn all about what goes into making our fantastic shop thrive. You can keep busy in the stockroom sorting and checking donations or be on the shop floor, serving customers and putting stock out on sale. Whatever suits you! Best of all you’ll be raising vital funds to support people facing poverty around the world. About this role We will give you all the training and support you need so you will develop your skills as part of our team. You don’t need to have any experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help. You can focus on any part of volunteering that interests you the most. As a Retail Volunteer you’ll develop skills that boost your confidence. Why not try a bit of everything? Sorting donations including checking and pricing Serving customers on the till Create stylish window displays Keeping the shop fully stocked Helping donors as they come in Volunteering that works for you Volunteering can be very flexible to suit you. So even if your availability or skills don’t match this role, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause. If you can’t apply online, please visit the shop for a paper form or contact us on givetime@oxfam.org.uk Everyone has something to offer At Oxfam we know that everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role which works for you. You can find out more about volunteering with Oxfam here. What happens next? After you apply the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Our Cats Protection shops play a key part in raising the funds needed to help thousands of cats and kittens each year. Our shop assistant volunteers help with all aspects of the day to day running of one of our fantastic shops. They serve customers, help with stock rotation, create displays - and everything in between! They are part of a passionate retail team that make sure our shops are enjoyable places for customers to visit, leading to repeat custom and vital funds being raised to help our feline friends in need. What can you expect to be doing? • Serving customers • Arranging and replenishing stock • Helping make changes to the shop layout, pricing and stock rotation • Sharing your passion for cat welfare • Promoting the work of the Cats Protection This role is open to anyone over the age of 14.