Volunteer Retail Assistant

  • VO91105


Baby Steps 20+ is recognised as a great resource for local families, by providing high quality pre-loved baby items at reasonable cost. A REVOLVE certified shop, our paid staff with disabilities offer a high quality service, which helps families who may be on low incomes, diverts waste from landfill, and creates paid employment opportunities from those furthest from the employment due to disability.

Volunteers will assist our staff with disabilities in their day-to-day work, keeping the shop tidy, serving customers, and making sure the shelves are well stocked with baby and nursery items.

The opportunity will involve:

  • encouraging and supporting our staff with disabilities in their day-to-day work
  • serving/helping with customers
  • cash handling
  • keeping the shop stocked
  • helping with our recycling activities

Organisation aims and objectives

Social enterprise employing adults with disabilities. Providing upcycled baby and children's equipment at affordable prices, and reducing our carbon footprint.










Roughly 6 hours per week. Timing is flexible and can be arranged with volunteer.


Applicants should have a current PVG.
Experience required: Our volunteers need to be enthusiastic, able to work alongside and encourage our supported staff. They should be reliable and interested in issues around disability, recycling and community support.
Travel details: Takes place at Baby Steps 20+, 19A Kirk Wynd, Falkirk, FK1 1LZ.
Minimum age: 18


Expenses paid: Yes
Expenses details: Public transport costs can be reimbursed.
Taster available: Yes
Training details: Volunteers will be introduced to colleagues, and shown around the shop, staff room, toilet, and kitchen area. They will then be provided with a short history of the shop - what our aims are and introduced to the tasks involved in the role. Training will be ongoing, as the volunteer develops in the role.
Support: Named Contact For Volunteer