Advocacy Support Session Volunteer

  • VO91021


Tasks and responsibilities include:

  • helping clients understand what advocacy is
  • supporting clients with issues they cannot resolve on their own
  • keeping detailed notes and records of interactions with clients and visits
  • doing research and making contacts with other services
  • signposting clients to other services
  • building professional relationships
  • promoting our services and organisation

You will receive induction training and training specific to the role. You will receive support from your allocated buddy advocate and regular feedback opportunities.
You are expected to spend about 2-3 hours per week, and we expect a minimum commitment of 6 months.

This is a very rewarding role, where benefits include:

  • the opportunity to make a positive difference to people with care and support needs.
  • the opportunity to learn new skills, meet new people and gain experience within the health and social care field
  • the opportunity to help us develop our volunteering work

If you're interested, please click the ‘Apply’ button. You will then be contacted by the coordinator by email or phone call.

We are happy to have a chat about how we can support volunteers to engage in the role who identify as having a disability.

Organisation aims and objectives

We’re an independent charity and one of the UK’s largest providers of advocacy and involvement services. We want to deliver the best possible quality of support to people so they are heard, respected, safe and in control of their own life. We believe that everyone, regardless of situation, illness or disability, has a right to: > be heard and respected > have the same choice, control and freedom as any other person > be safe from violence, discrimination, harm or abuse Everything we do is focused on achieving this aim.










Monday – Friday, 9am – 5pm. 2-3 hours per week or 2 cases at one time.

Frequency and commitment details

We have an online system which will reimburse you via BACS.


PVG membership required which we will pay for. References also required where possible.
Experience required: We are looking for someone friendly, who is confident communicating clearly in writing and verbally, who is willing to learn, and who has: - empathy and patience when dealing with clients who have challenges - some knowledge of, or interest in, advocacy - working knowledge of Microsoft Office, including Word, Excel & Outlook - accuracy and attention to detail - ability to manage own time and prioritise workload - ability to work independently & as part of a team
Travel details: This opportunity is accessible by foot, bus, car and train. There is no office base, your home acts as your office base. Remote support is the preferred delivery option for clients, and so you will work from home. You may need to travel for promotional activities. Your work, and the sessions only take place during the weekdays.
Minimum age: 18


Expenses paid: Yes
Training details: Robust training including: safeguarding, GDPR, health & safety, Social Security Scotland benefits

Last updated 5 months ago