Are you a good listener with an empathetic, professional and methodical approach?
Do you have two hours a week to support vulnerable adults with myalgic encephalomyelitis (M.E.)/chronic fatigue syndrome (CFS)? Action for M.E.’s UK-wide advocacy service, expanding in Scotland, supports adults with M.E./CFS to understand their rights, make informed choices, and have their views and wishes heard and respected, dealing with issues including health, social care, housing and employment.
You’ll work entirely online/by phone to meet and represent clients, agree an action plan, undertake research, contact professionals and more.
Full training, support and supervision provided by our experienced, friendly team.
Need maturity and experience for the role.
Experience required: - support someone in an empathetic, professional manner - communicate clearly and be a good listener - work in a person-centred and empowering way - research, record, and share information clearly and accurately - understand and interpret information from policies, processes and rights-based documents - use IT systems such as word processing, internet, emails, video calling, and case management databases - follow best practice guidance and Action for M.E.’s policies and procedures
Travel details: working from home
Minimum age: 18
Expenses paid: Yes
Training details: 3 x 2-hour sessions on zoom plus videos and other resources to use at home
Support: Named Contact For Volunteer