Telephone Befriender

  • VO85242
  • Home-based volunteering


LinkLiving's award-winning Fife Older Persons' service recruits, supports and trains people as volunteer befrienders. By enabling over 65's to be connected, rather than cut-off, the volunteer befrienders can improve quality of life for those who feel isolated, lonely and anxious during these difficult times.

Due to current COVID restrictions, this befriending role will be carried out over the telephone to start with in line with government guidance. Once restrictions start to lift it may be possible to carry out face-to-face befriending.

Main tasks

  • To call their befriendee at least once per week for a mutually agreed length of time
  • Maintain confidentiality regarding client information.
  • Participate in mandatory induction training and any other relevant training
  • Attend planned regular reviews with LinkLiving staff.
    Personal qualities
  • Excellent communication skills
  • Friendly and approachable
  • Dependable and trustworthy
  • Sensitivity and ability to treat others with respect

Organisation aims and objectives

The project aims to reduce social isolation in older people by recruiting and supporting individuals to become volunteers who can then be matched with an older person, to go shopping go for a coffee, support the person to attend a social group or help the older person with some simple practical tasks.










2 hours per week


PVG check required
Experience required: Excellent communication skills, Friendly and approachable, Dependable and trustworthy, Sensitivity and ability to treat others with respect
Travel details: Fife wide
Minimum age: 18


Expenses paid: Yes
Expenses details: Public transport or 45p per mile if driving. Telephone cost can be covered with discussion
Training details: Induction training volunteer induction training available
Support: Named Contact For Volunteer

Last updated 22 days ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.