Shopping Friend

  • VO85019
  • Home-based volunteering


Food Train Connects provides a one to one grocery shopping services for older people who are no longer able to manage independently, through age, ill health, frailty or disability. Our Connects Shopping Friends service is a fantastic way to make an impact on the lives of older people in your community. Our aim is to support older people to eat well, age well and live well.
Becoming a Food Train Connects Shopping Friend is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular support with grocery shopping can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so.

The Role:
. Volunteers will be on a shopping register.
• Contact the older person you are matched with on a regular basis, usually weekly, to obtain their shopping list,
carry out their shopping and then deliver to their home, putting away if necessary.
• Submit brief records, receipts for payment and to report any matters of concern to staff
• Keep within the boundaries of the role
• To inform Food Train Connects Staff of any accidents, incidents or complaints
• To maintain confidentiality
• To represent Food Train in a professional manner to our members and the wider community

Organisation aims and objectives

Enable older people to eat well, age well and live well by providing volunteer support. Food Train Connects aims to connect any older person wishing a little extra practical or social support with a local volunteer eager to help in their local community.










Frequency and commitment details

Weekly shopping trip at a time and date agreed by volunteer and Shopping Friend member.


Experience required: An interest in people and their lives is essential • Friendly, sociable and patient with a caring manner • Ability to carry out regular shopping and deliver to older person’s home • Good verbal communication skills are required with a sense of humour who can adapt your conversation to different types of people • Maintain consistent communication with Food Train Connects staff throughout
Travel details: Volunteer will be matched with an older person within a 5 mile radius where possible.
Minimum age: 16


Expenses paid: Yes
Expenses details: If volunteer is not able to carry out the shopping as part of their own regular shopping trip they can claim travel expenses up to 10 miles at 45p per mile. Expenses are claimed at the time of the shopping trip
Taster available: Yes
Taster details: Discussion with named member of staff after first shopping trip
Training details: Welcome call, ID check / PVG, group training session by video conferencing, ongoing training and support from named member of staff. Handbooks and role manuals. Online volunteer group.

Last updated 9 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.