AbilityNet Tech Volunteer

  • VO84902


Our award-winning charity is looking for Tech volunteers to support
older and disabled people with their tech at home.

Our Vision

Do you have a passion for the power of technology? Our vision is to create …
“A world in which digital services are equally accessible to all”
As an AbilityNet Tech volunteer you can help unleash the power of technology to ensure that older
people and disabled people are not excluded from the digital world.
“One of your advisors, Trevor, has been helping me with some very basic computer skills on a tablet
that I have hardly touched since it was bought for me as a present from my wife. I suffer from
Parkinson’s and it is very difficult for me to concentrate. Trevor has been extremely kind and
patient and has opened up a world I hardly knew existed.” AbilityNet client


All across the UK our 300 volunteers support older and/or disabled people at home to offer one-to-one
support with their technology, whether that’s a computer, laptop, smartphone or tablet.

Our volunteers:

• Trouble shoot technical issues.
• Offer impartial advice on technology.
• Set up new tech and install hardware and software.
• Show people how to use their tech at home e.g. shop online, send and receive emails and Skype
with family and friends.
• Make adaptations to support a disabled person’s specific technology needs.

What will I be doing?

• Contacting clients to arrange a date/time to support (home visits or supporting them remotely).
• Carrying out tech support for the clients you have accepted.
• Feeding back on progress via our online ticketing system.
• Supporting your local Coordinator with promoting the volunteer service in the local area.
• Getting together with other tech volunteers at team meetings and wider company events.
• Undergoing training on technology, particularly adaptive technology.
• Supporting other volunteers through our online chat facility.

What are the benefits to me?

As an AbilityNet Tech volunteer you can:
• Change the lives of disabled and older people.
• Benefit from technology and disability training.
• Network with a nationwide team of other Tech volunteers.
• Be flexible with your volunteering and plan it around your other work and home commitments.

What should I do next?

If you think you have what it takes to be an AbilityNet Tech volunteer apply online.
You will be contacted by a local volunteer Coordinator to arrange an informal interview.
If you would like more information, or to chat further about the volunteer role contact the AbilityNet
Free Services team on 0800 048 7642, or email volunteers@abilitynet.org.uk

Organisation aims and objectives

AbilityNet is a registered charity that exists to help change the lives of disabled people by helping people to use digital technology at work, at home or in education.










How much time will I need to offer? The service is client led and will depend on the demand in your local area. The work is flexible and you can arrange visits around your home and work commitments. On average a volunteer undertakes 4 hours of volunteering a month, this can be in or out of work hours, in the evenings or weekends.


As you will be help vulnerable adults you’ll need a PVG.
Experience required: What skills do I need? You don’t need to be a tech guru to help out. If you use a computer at home or work, and perhaps support family and friends with their tech issues, you are likely to have the skills we need: • A passion to help others. • Good IT and computer skills. • Knowledge of standard operating systems and software. • The ability to communicate well with people. • Patience and empathy. • Your own transport or good transport links.
Travel details: Opportunities across Aberdeenshire


Expenses paid: Yes
Expenses details: We pay travel expenses at 45p per mile.
Taster available: Yes

Last updated 2 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.