As a volunteer you’ll drive the van and help deliver/collect furniture. Due to Covid-19 restrictions all deliveries and collection are made to and from the front doors of properties we will not be entering any homes. Covid-19 protocols must always be followed, for example, wearing face masks and keeping hands and surfaces clean.

As a volunteer you’ll help open up the furniture hall, make sure the hall is clean and tidy and that donations are displayed properly. You’ll greet customers and answer telephone enquiries. At the end of the day, you’ll close up the hall and ensure all money is secure and paperwork is complete. Covid-19 protocols must always be followed, for example, wearing face masks and keeping hands and surfaces clean.

As a volunteer you’ll help sort through donations and ensure that shelves are kept stocked and that ‘use first’ items are displayed. Complete forms for people using the Food bank and if they’re using it regularly ask them if they’d like to speak to someone to get the help they need. Covid-19 protocols must always be followed, for example, wearing face masks and keeping hands and surfaces clean.

Volunteering Matters Overview At Volunteering Matters we believe everyone in the UK should have the opportunity to thrive, so we bring people together to overcome some of society’s most complex issues through the power of volunteering. We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all. Project Overview Our Volunteers Supporting Families in Edinburgh project offers practical and emotional support to families across the South East and South West localities of Edinburgh, empowering them to face a range of life challenges. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. We can help in many ways, such as improved living standards, budgeting, healthier eating, better school life and behaviour, access to health and wellbeing aid, as well as introducing parents to community resources, to name a few. So far, thousands of families across the UK have benefitted from our service and we are now delighted to extend the programmes reach to families in Edinburgh. Who can volunteer with us? Our volunteers are locally based people with an understanding of the challenges that families are facing. Aged 18+, each volunteer brings different life experiences and skills that they can use to help the family they are matched to, offering support on a weekly basis, usually for 6-9 months at a time that suits everyone. They build a strong relationship based on trust and mutual respect, acting as a friendly face who listens and cares about the family. All volunteers are interviewed, trained to the highest standards and undergo disclosure checks before being matched with a family. What can we offer volunteers? As well as the sense of achievement that comes through supporting a family, our volunteers will have the opportunity to learn and develop new skills, attend social events with other volunteers and enhance their employability. Certificates are provided upon completion of induction training and at the end of the commitment, with project staff happy to provide references for future studies or employment.