Ward Helper

  • VO84337


• Support the distribution of food and drinks to patients including giving out meals and drinks, refilling water jugs, checking and recording fridge temperatures
• Assist and prompt patients to eat their meals as directed by Ward Staff (if volunteer has participated in training)
• Support the cleaning up of dishes and cups following mealtimes
• Help patients to complete menu cards
• Hospital shop errands for patients if necessary
• Visit with patients to help them stay mentally active and manage any anxieties caused by hospital stay
• Support virtual visiting for patients and families on hospital provided technology
• Cleaning the virtual visiting equipment between use and ensuring it is charged
• Accompany patients to other areas of the hospital as required
• Answering telephones and door on ward and fielding enquiries, taking messages and completing routine paperwork
• Stocking up supplies
• Minor errands for staff










Mon – Sun: 10 am – 2pm and 2pm – 6pm


Experience required: • An understanding of dementia • Good communication and listening skills • Non judgemental and sensitive approach • Positive attitude • Willingness to learn • A confident, articulate and personable manner, with understanding and empathy • A good understanding of confidentiality • A commitment to high standards and quality service • Reliable, punctual and committed • Patience, understanding and sensitivity of the needs of patients and their families
Minimum age: 18


Expenses paid: Yes
Expenses details: Agreed out of pocket expenses which are incurred when carrying out this volunteer role will be reimbursed in line with the NHS Lothian volunteer expenses policy and signed off by the VSM.
Support: Wheelchair Access/Disabled Access Toilet

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.