Family Support Volunteer

  • VO84276


Volunteering Matters Overview

At Volunteering Matters we believe everyone in the UK should have the opportunity to thrive, so we bring people together to overcome some of society’s most complex issues through the power of volunteering. We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Project Overview

Our Volunteers Supporting Families in Edinburgh project offers practical and emotional support to families across the South East and South West localities of Edinburgh, empowering them to face a range of life challenges. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family.

We can help in many ways, such as improved living standards, budgeting, healthier eating, better school life and behaviour, access to health and wellbeing aid, as well as introducing parents to community resources, to name a few. So far, thousands of families across the UK have benefitted from our service and we are now delighted to extend the programmes reach to families in Edinburgh.

Who can volunteer with us?

Our volunteers are locally based people with an understanding of the challenges that families are facing. Aged 18+, each volunteer brings different life experiences and skills that they can use to help the family they are matched to, offering support on a weekly basis, usually for 6-9 months at a time that suits everyone. They build a strong relationship based on trust and mutual respect, acting as a friendly face who listens and cares about the family. All volunteers are interviewed, trained to the highest standards and undergo disclosure checks before being matched with a family.

What can we offer volunteers?

As well as the sense of achievement that comes through supporting a family, our volunteers will have the opportunity to learn and develop new skills, attend social events with other volunteers and enhance their employability. Certificates are provided upon completion of induction training and at the end of the commitment, with project staff happy to provide references for future studies or employment.

Organisation aims and objectives

Our vision is of a society where everyone can participate in their local community through volunteering and social action.










Frequency and commitment details

At least 1 hour per week


Experience required: Commit to contact with the family at least once a week for 6-9 months Attend training and apply for a PVG membership (handled and paid for by the project) No qualifications or experience needed, however interest and enthusiasm for working with children essential Must be at least 18 years of age
Minimum age: 18


Expenses paid: Yes

Last updated 7 days ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.