Telephone Befriender (Outreach Team)

  • VO87663
  • Home-based volunteering


It’s good to talk! If you love a relaxed, friendly chat on the phone and if the idea of doing this whilst also making a genuine impact as a volunteer sounds too good to be true … read on.

Our members tell us that their regular check-ins and chats with someone at Sight Scotland Veterans are something they look forward to. Sometimes they can even be a lifeline. Just a simple phone call once a week can make the difference that helps one of our members overcome the effects of isolation and loneliness.

We need a friendly and naturally chatty home-based volunteer who can check in regularly with our members by phone, take some time to make sure they are doing OK, and fill them in with all the latest gossip at Sight Scotland Veterans. You will never be cold calling, there’s no pressure and nothing to sell. We will only ask you to call signed-up Sight Scotland Veterans members who we know will be only too happy to hear from you.

As a volunteer, you will get to know inspiring people, gain valuable experiences, and help us to change the lives of those who have served their country.

For more information please contact James Whyte, Volunteer Development Manager at email or tel.: 0131 446 3154.

Organisation aims and objectives

Sight Scotland Veterans provide support that empowers veterans affected by sight loss in Scotland. We do this because veterans with sight loss deserve the opportunity to lead fulfilling lives.










Flexible times available. All help is greatly appreciated.


Experience required: Volunteers should meet the following essential criteria: • A warm, friendly, and naturally chatty personality; someone who finds it easy to put people at ease. • Good listening skills with the ability to offer emotional support if required • A commitment to demonstrating Sight Scotland Veterans values of being approachable, forward thinking, professional, positive, empowering and sector leading.
Travel details: This is a home-based volunteering role, befriending our members by telephone.
Minimum age: 18


Expenses paid: Yes
Expenses details: It is unlikely that travel expenses will be required but will be paid at public transport rates if so. Payment is usually made within two weeks.
Training details: Excellent support and relevant training is provided to all volunteers. A wide range of training is available on an ongoing basis. Our main compulsory sessions for new volunteers in this role are: • Organisational induction • Befriending training • Visual impairment awareness training • Dignity at Work
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 18 hours ago