Volunteer Administrator

  • VO87658


Work with the Administrator to provide admin and secretarial support on behalf of Action in Mind. This is an exciting opportunity to help contribute to the success of a local mental health charity.

This role will require the Admin Volunteer to provide support to the Administrator and other staff members as and when required. This opportunity is FLEXIBLE as the Admin Volunteer will provide administration holiday cover and secretarial support. The core responsibilities of this role include:

Answering the phone, directing calls, dealing with enquiries in the Administrator's absence.
Answering the door, providing hospitality if required.
Monitoring stationery stock levels.
Checking and putting away stationery deliveries and checking of delivery sheets.
Maintaining the booking room diary.
Labeling, stamping, filling envelopes for mailshots.
Taking initial enquiries, through the door enquiries providing information, advice and signposting.

Due to the nature of the role, the Admin Volunteer will have regular contact with the people referred to Action in Mind's services and therefore must maintain high standards of confidentiality and professionalism.

Organisation aims and objectives

Action in Mind is a community mental health charity supporting people experiencing low to moderate symptoms of stress, anxiety and depression and people living with different chronic mental health conditions such as bipolar, borderline personality or obsessive compulsive disorders. We work across the Forth Valley, central Scotland, which includes urban areas around the cities and towns of Stirling, Falkirk and Alloa. We help people towards better mental health and well-being, and to lead lives without fear of mental health stigma and discrimination.










Roughly 3 hours per week. Commitment of 12 months. The hours for this role will be flexible as the Admin Volunteer will be primarily providing holiday cover.


Experience required: A high level of communication and organisational skills is essential, and flexibility in their approach is desirable. Previous experience of admin/office work is desirable but not essential.
Travel details: We accept volunteer applications from across Forth Valley but admin responsibilities will take place exclusively in Stirling.
Minimum age: 18


Expenses paid: Yes
Expenses details: 30p per mile within Stirling Council for use of own car or provision of public transport tickets. Payment by bacs transfer.
Training details: Mandatory volunteer training will be provided prior to commencement.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.