The Customer Service Assistants Role supports our hospice by ensuring we maximise the income across the retail chain by offering the best service to our customers and donors. → Provide excellent customer service to all customers and donors → Operating an EPOS till (full training provided) → Process Gift Aid applications through our computerised tilling system – full training will be given. → Comply with Health & Safety procedures, the Volunteer Policy and any other relevant policies and retail guidelines → General housekeeping duties → Deal with any enquiries, requests or complaints in a professional manner → Attendance at relevant training and team meetings → The benefits you will receive include: → The opportunity to gain experience within the charity sector → Take on a new challenge and meet new people → Opportunity to make a difference in your community → Learn and develop new skills and use existing skills to help others → Training and support to carry out your role _________________________________________________

Join us to shape how Scottish Government’s policy around High Fat, Sugar or Salt (HFSS) food and drink is regulated in Scotland at one of our online consultation sessions. Event Information: 🎂 For anyone aged 11-25 (inclusive) years old 📅 Tuesday 14th May for 11-18 year olds. 5-8pm on Zoom with breaks 📅 Thursday 16th May for 19-25 year olds. 5-8pm on Zoom with breaks 🗺️ You can be living anywhere in Scotland 🎁 Receive 200 Young Scot Reward Points for taking part. Don’t have free membership with Young Scot yet? Sign up and access exclusive rewards and discounts at young.scot/membership! 📝Record your participation as volunteer hours with Saltire Awards About this opportunity The Scottish Government are running a consultation about people making healthier food and drink choices. The consultation will look at restricting promotions in shops on food and drink that is high in fat, sugar and salt (HFSS). Young Scot are working with Scottish Government to help young people have their say in this consultation. We want to hear your opinions about restricting promotions on less healthy food and drink in shops. The purpose of the workshops is to explore your personal shopping habits and we’ll will look at how and why you are shopping for food, for example at lunch time at school, college and work. We will be asking you questions like: • Where do you shop? Supermarket, convenience store, out of home (especially during school, college, working day), or online? • Do you know of any food promotions that save you money? What types? • How likely are you to plan ahead or shop on impulse? Are you influenced by location promotions? Would food promotion restrictions affect you in your community? You don’t need any experience to apply but it would be great if you had an interest in the topic above, and wanting to ensure the voices of young people are heard in this policy. We would love to hear from anyone interested in getting involved, but are particularly keen to hear from young people that feel confident in representing any of the communities below, including, but not limited to: • LGBTQI+ • Black, Asian and Ethnic Minority • Young Carer • Gypsy/Traveller • Care Experience • Disability • Refugee or Asylum Seeker • Living in a Rural Area

Join Our Team and Be the Heart of Change! 🌟 Position: Fundraising & Events – Events Volunteer Location: Erskine Edinburgh / Various Community Venues - Scotland Wide Your Mission: Unite with us to build a Scotland where Veterans and their families thrive. At Erskine, our vision is clear: to offer Veterans their best possible future through the best possible care and community support. Role at a Glance: As an Events Volunteer, you'll be at the forefront of generating vital funds to support our Veterans. Your enthusiasm will light up various community settings as you: 📆 Schedule: Coordinate with our fundraising team based on your availability, making this a flexible commitment. 🏢 Event Setup/Clear up: Play a crucial role in setting up and tidying event/venue areas and displays, ensuring everything runs smoothly. 📋 Registration Desk Host: Welcome participants with a warm smile and assist them with registrations. 🛍️ Merchandise Maestro: Show off your sales skills by manning our Erskine-branded merchandise stalls. 🎟️ Raffle Rockstar: Sell raffle tickets and/or collect donations on-site during events. 🚚 Logistics Pro: Help transport goods and resources to and from event venues. 🏃 General Runner: Be the go-to person for various on-the-day tasks that keep the event running seamlessly. 🎉 Event Extraordinaire: If you're up for it, you might even contribute to event entertainment, activities, or event photography to capture the magic. 🤝 Support Ambassador: Provide support, encouragement, and resources to event participants taking on sponsorship challenges. Time Commitment: Length: A minimum of one day. Weekly Hours: 2-8 hours, depending on your availability. We're flexible to accommodate your schedule. Training Requirements: 🌟 Core Induction: Get acquainted with Erskine's history mission and values. 🏛️ Site Briefing: Familiarise yourself with the event location and role tasks. 🤝 Optional Fundraising Session: Enhance your fundraising knowledge to learn re our targets and how our money is spent on veterans Diversity and Inclusion: Erskine welcomes individuals from diverse backgrounds and ethnicities, aged 14 and above. You don't need prior experience; our training program will support you every step of the way. Skills and Attributes: 💙 Passion: A deep commitment to supporting Veterans. 🤝 Trustworthiness and Honesty: Essential qualities for our team. 😄 Professional and Friendly: An outgoing manner that engages people. 📜 Adherence to Guidelines: Ability to work within fundraising guidelines. Requirements and Benefits: 👥 Age Requirement: Must be 16+ for bucket collections unless accompanied by a parent/guardian or volunteering as part of a uniformed group. 🚗 Travel Expenses: Receive reimbursement for out-of-pocket travel expenses, up to £15 per day. Rewards of Volunteering: By joining us, you become an essential part of raising funds and awareness for Erskine. You directly contribute to ensuring that our residents receive the quality of care they so richly deserve. Ready to Enlist for a Cause? Apply Now! Your dedication can change lives and shape a brighter future for Veterans and their families. Together, we'll make Scotland a place where they truly thrive. Join us today and be the heart of change! 🤝 Ready to Make a Difference? Contact Us: 📞 0141 814 4640 📧 volunteering@erskine.org.uk 🌐 www.erskine.org.uk

We're looking for friendly people who can spare 2-3 hours a week to help us in our Bo'ness charity shop. If you want to gain new skills, meet new people or be part of a fantastic team who go the extra mile to help us make a difference then we would love to hear from you! Our shops are an important part of how we raise the funds we need to support our patients and their loved ones, and we need volunteers to help us continue to run our shops successfully. You will be helping us with all aspects of running the shop; sorting through bags of donations, processing items for sale and serving our customers on the till. If you have an eye for fashion and design then we would love you to help us create attractive window displays with seasonal and other items, so that our customers want to come in and browse. You will receive full training when you join us, so no previous retail experience is necessary. If you love working with others and would enjoy volunteering in a place where no two days are the same then this could be the opportunity for you.