Room Guides

  • VO86735


Description

We are recruiting for volunteer guides for when we resume full opening at Traquair House and visitors will be allowed to free roam the house at timed intervals. Room Guides are stationed on each floor and at the front door to welcome visitors, answer any questions about the history of the house and objects within the rooms.

Role Description

  1. To welcome Visitors to Traquair and ensure they have an enjoyable and memorable
    experience.

  2. To provide information about the history of the house and answer any questions visitors may have.

  3. To be aware of security. Observe where objects are in the room, observe visitors closely and take note of any suspicious activity.

  4. To be aware of the security and fires safety procedure in the house.

In addition, guides may be asked to lock up and open the house. The procedure for this will be carefully explained and you will not be asked to do this until you have some experience.

There will be an opportunity to undertake training on given guided tours if you wish.

As a volunteer you will receive the following:

Induction into the role which includes the following:

• Guided tour of the house with senior guide.
• Guidebook and Handbook with additional information.
• Health and Safety induction.
• Fires Safety induction.
• Security induction.
• Opportunity to take a First Aid Qualification.

In addition we will offer you the following:

• All travel expenses reimbursed.
• A Traquair branded fleece.
• 2 free tickets to the house for friends and family per year.
• Discounts in café shop and café.
• Events and masterclasses when restrictions are eased.
• Annual outing to a neighbouring attraction.

Organisation aims and objectives

Traquair House Charitable Trust looks after Traquair, Scotland's Oldest Inhabited House which is open to the public for seven months of the year. The house spans over 900 years of Scottish history with strong links to Mary Queen of Scots, the Jacobite Uprisings and its inhabitants were staunch Catholics. The trust preserves the house for the public benefit, encourages public access; study and appreciation of Traquair and promotes events and activities to advance education and social welfare.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

6 hours per 2 weeks.

Restrictions

Experience required: Enjoy meeting the public, an interest in history and knowledge of local area is helpful. No previous experience is required.
Travel details: Traquair House, Innerleithen, Scottish Borders.
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Petrol costs or public transport costs provided.
Taster available: Yes
Training details: In house induction with a senior guide. Fire/security training provided. Handbook and guide book provided.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 6 days ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.