Description
This new role is to support the charity in their central Alloa charity shop. The purpose of the role will be assisting in the day to day running of The Gate’s charity shop to maximise sales and profitability.
Volunteer's duties will include:
· Assisting and serving customers, and providing a high standard service.
· To assist with processing stock, including sorting, steaming, pricing and hanging of donated items.
· To be involved with the till operation and the handling of cash (although this is not a necessary requirement).
· To promote public understanding of the work The Gate delivers and the importance of raising funds through the shop.
· To promote and apply The Gate’s Health and Safety Policy.
Required skills, qualities and experience:
· Good communication and customer care service skills are essential to fulfil this role.
· Being able to work as part of a team environment and with the general public is essential.
· Previous retail experience would be useful, but not essential.
Volunteers can expect to receive ongoing support and training as appropriate.
The recruitment process is initiated by calling 01259 218766 and sharing your interest in the role. This will be followed by an informal interview where references from one/two referees will be taken.
Organisation aims and objectives
To prevent or relieve poverty and improve the conditions of life of people who are marginalized, facing social exclusion, vulnerable or homeless in the Clackmannanshire area. We will do this by undertaking, supporting, encouraging and promoting projects which offer practical help for those that need in. Our Centre is open to all, and everyone will be treated equally with dignity and respect. Here are some of our main projects: Foodbank and Community Larders Soup Pot Café Xtra – 3 days per week G-ate Van – mobile food van serving hot food across the county. 1:1 Drop-in Session – Resilience Worker Charity Shop – Mill Street, Alloa School Uniform Bank – Mill Street, Alloa Memory Café – Fortnightly Bingo Breakfast - Fortnightly Men’s Club- Women’s Craft Club- Book Club – monthly Confidence and Interview skills (a typical personal development training course) Provision of food for Breakfast and After School clubs Catering - for Private Events and Business Functions Starter Packs – household items Recovery Café Family evenings Games nights Lunch Bunch weekly meeting for chats and lunch.
Availability
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Restrictions
Experience required: Required skills, qualities and experience:
· Good communication and customer care service skills are essential to fulfil this role.
· Being able to work as part of a team environment and with the general public is essential.
· Previous retail experience would be useful, but not essential.
Minimum age: 16
Support
Expenses paid: Yes
Support:
Named Contact For Volunteer