Our food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. We are committed to ensuring anybody visiting a food bank is welcomed, valued and treated with dignity. Volunteers take time to share a warm drink, discuss food requirements, offer a listening ear and, when appropriate, signpost people for further support and help.
As a Food bank centre helper you will play a vital role giving direct support to people who use food banks, meeting and greeting people coming into the food bank, packing their food parcels, making them feel comfortable and providing further signposting support where appropriate.
In this role you can make a real difference to people’s lives providing vital help and support to those in crisis in your local community.
Key task
• Welcome clients to the foodbank centre
• Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
• Make refreshments and tidy up as required during the session
• Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets
• Offer prayer to clients, when appropriate (if a volunteer is happy to do so)
• Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor
To mitigate the effects of poverty by the provision of food parcels to clients referred by a range of agencies
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Monday 11-1.30 Wednesday 11-1.120 Friday 11-1.30
Experience required: • Strong team player
• Excellent Communication Skills
• Empathetic
• Has an eye for detail
• Organised and self-motivated
• Happy with some heavy lifting
Minimum age: 18
Taster available: Yes
Taster details: Volunteer is welcome to come and visit the foodbank
Training details: • H&S, Environmental Health, and Manual Handling, as appropriate.
• Child/Vulnerable adult protection.