Call Companion

  • VO86196
  • Home-based volunteering


Call Companions is a telephone befriending service providing regular chats to older people, often living on their own and with little social interaction, launched in response to the Covid-19 crisis. As a call companion, you will make telephone calls to a lonely and isolated older person between two and four times per month (during your first call with the older person, you will decide together how often the calls will take place and at what time). These calls provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated.

This is a fun and rewarding role which will enable you to connect with a lonely older person and make a real and lasting difference to their lives. This is a long-term voluntary role, so they are ideally looking for individuals who can commit to volunteering with us for at least 12 months.

If you have good conversational skills and a friendly, empathetic approach, they would love to hear from you.

Organisation aims and objectives

re-engage exists to support older people who live alone and find it hard to get out in normal times. The Covid-19 crisis is particularly devastating for these people and many are feeling incredibly vulnerable, especially those with few family members or friends to talk to. In response to the crisis we have suspended our regular social gatherings and, with the help of our dedicated volunteers, have set up a UK-wide call companions service. Older people who are feeling alone can receive a regular friendly phone call throughout the crisis and beyond, for as long as they want it. We plan to make call companions a permanent addition to our work and will continue to run this new service alongside our social gatherings when things get back to normal. No one should have to face this crisis alone. We wont leave anyone behind.











Experience required: An enthusiasm for speaking on the phone and making connections remotely, the ability to really listen to people, patience, a good sense of humour, a passion for improving the lives of lonely and isolated older people, the ability to volunteer as part of a mutually supportive team of call companions, basic computer literacy (including the ability to use email)
Travel details: This is a flexible, homebased voluntary role that can easily be fitted in around your own lifestyle and availability.
Minimum age: 18


Training details: As one of their valued call companions, you will receive training from Re-engage, and support and regular communications from your call companion coordinator.
Support: Named Contact For Volunteer

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.