Retail Volunteer (Cowdenbeath)

  • VO85823


Description

CHSS currently have around 40 shops/ community hubs across Scotland, helping them raise funds so they can provide services to the people who need them. Every one of the stores relies on a team of volunteers to help run it and support CHSS staff. Quite simply, they cannot provide our services or raise funds without the amazing support of their volunteers.
As part of a team of volunteers, you will provide customer support, whilst working in a friendly atmosphere, providing an extremely useful and appreciated service to the Charity. The role includes: welcoming and assisting customers, customer service and sales service, stock control, sorting donations, hanging and ticketing stock and helping to keep the shop clean and tidy.
The time, support and the work that volunteers do is vital to CHSS and the people they help. By helping out in one of our stores, you can make a difference to people and their families in Scotland who are isolated, scared or anxious about their condition.

Organisation aims and objectives

Chest, heart and stroke conditions affect one in five people in Scotland and we know there’s so much more to be done to reach everyone who needs support. That’s why, as a values-driven organisation, we are striving to develop innovative solutions to the challenges people living with our conditions face. We want people living with our conditions to be able to live their life to the full, accessing the medical, rehabilitation and wellbeing support they need at the time and place they want. Through our campaigning work, we fight for their right to the services they need. We are using our entrepreneurial talents to generate income to develop new services using the latest technology. Our agile forward-thinking approach is creating health solutions that will improve lives and reduce the burden on our struggling NHS. CHSS is playing a major role in healthcare in Scotland, with aspirations to work collectively with local and national healthcare partners to do so much more. We are accountable to the people we support living with our conditions. That’s why we have embedded a people-driven, participative approach to work inclusively to identify our priorities. Our vision: welcome to a Scotland where people with our conditions can live their lives well. Full lives, with the right support, at the right time and in the right place. A place where they can shape their future and live the life they want to lead. Our mission: welcome to a community where people can support each other, secure the expert help they need and collectively advocate for the care that matters to them. Welcome to the charity that never underestimates the power of a cup of tea, a conversation started, a recovery begun. No Life Half Lived means we need to listen to people with our conditions and deliver well for them. We have identified four goals to get us there: • We will place our focus on addressing the unmet needs of people with our conditions - social, emotional and physical - across all Scotland’s communities. • We will be led by our people: people with lived experience of our conditions, their families and carers, friends, colleagues and healthcare professionals. • We will secure the funding required to deliver via a diverse income portfolio that is consistent with our values and ethical approach • We will be effective and accountable in all that we do Everyone has the right to live life to the full. After a diagnosis of a chest or heart condition or a stroke, many people experience fear and isolation and struggle with the impact on their lives. CHSS won’t stand for that. The care and support we deliver every day ensures everyone can live the life they want to.

Availability

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Morning
Afternoon
Evening

_There is no minimum time commitment

Restrictions

Experience required: Are you a people person or maybe a fashion fanatic? Or maybe you are a great organiser? No experience necessary however, just a friendly and helpful attitude.
Travel details: Unit 5, 8 Raith Ave, Centre, Cowdenbeath KY4 8LW
Minimum age: 16

Support

Expenses paid: Yes
Expenses details: Public transport is paid in full and if volunteer is driving then 45p per mile is paid into their bank account on a monthly basis.
Training details: All volunteers are supported by their line manager, usually the manager of the shop. Chest Heart & Stroke Scotland will provide all necessary training about shop procedures, which will be carried out under the guidance of the Shop Manager. Formal training will include: online Manual Handling and Gift Aid Training.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet