Video Conferencing Technical Support Volunteer

  • VO85717
  • Home-based volunteering


We are looking for a volunteer to provide Videoconferencing Technical Support across a number of Age Inclusive Workplace workshops.

Videoconference training runs more smoothly and provides a more positive learning experience for participants if the presenter is supported by a second facilitator with responsibility for the technical requirements of the platform and the session.

The role will primarily be providing support on our Planning for Your Future Pre-Retirement workshops. To help people prepare for taking the step into retirement and later life, Age Scotland has developed a workshop aimed at the 50+ age group. We want to inspire and engage with people through an informative and interactive workshop providing guidance and support on transitioning into later life.

The volunteer may be based anywhere in the country, assuming they have internet access. Full training will be provided.

The role may also include providing technical support for other workshops we run within the Age Inclusive Workplace team.

The role will include:
• start the session
• admit the presenters to the session
• make presenters Co-Hosts to allow them to share their screen for PowerPoint slides
• admit participants to the session
• create breakout rooms and groups
• raise polls
• monitor the chat box while the presenter is sharing their screen and alert them to any points or questions raised
• assist participants with any technical issues which arise during the session

Organisation aims and objectives

We work to improve the later lives of everyone on the ageing journey. We celebrate ageing and challenge ageist prejudice throughout society. Our mission is to make Scotland a better place for older people. From a dedicated helpline for older people, to support and funds for older people's groups, to campaigns on the issues that older people tell us matter to them, we're working on many fronts to make Scotland a better place for older people.










Frequency and commitment details

Ideally we'd be looking for a volunteer to be able to commit to around 8 hours per month, although this is very flexible.


Experience required: • IT literacy and experience using a laptop to work online • Familiarity with the Zoom videoconference platform • Familiarity with using Microsoft PowerPoint • Good written and spoken communication • Use of personal laptop with functioning camera, microphone and speakers
Minimum age: 18


Taster available: Yes
Taster details: Joining a live workshop to gain an understanding of the role and requirements.
Training details: Our team will ensure you are absolutely comfortable and confident with the role and requirements before going live, on going support will be provided.

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.