Volunteer drivers provide a personal and friendly service to cancer patients in Lanarkshire to enable them to travel in comfort to and from their hospital and day care centre.

1. General sales floor duties (customer service, stock replenishment, till operation, security awareness) 2. Merchandising and display (could include designing and completing promotional window displays) 3. General stockroom duties (sorting, preparation, pricing, health & safety) 4. Department supervision (e.g setting up an event or permanent department to attract customers(clothing/ books/ household etc) 5. Administrative duties (ordering and receipt of New Goods, related paperwork, checking statements, stocktakes etc. Weekly branch paperwork & filing) 6. Market Research (analysis of competition, local trading, research retail environment through the national press, customer surveys) 7. Recruiting additional volunteers (could be through contact with local colleges, schools, libraries etc) Roles are available for both stockroom assistants and sales assistants to help out within the shop. Stockroom assistants will be involved in sorting out raw stock, hanging, tagging and steaming clothes, sorting books and bric-a-brac and pricing them, and cleaning and tidying the stock room. Sales assistnces will be involved in customer service and sales, cash handling, till procedures, merchandising products / displays, and general housekeeping

Volunteers will lead/assist in various club and activies including after school clubs, breakfast clubs, health events, area festivals and holiday sports camps. Responsibilities include child safety, risk assessment, registration and club organisation. Prospective volunteers are expected to be qualified in their chosen sport, well organised, a good communicator, willing to work with children and punctual. A high level of motivation, inititative and enthusiasim are a must

A Caseworker is someone who carries out welfare work for the Royal Air Forces Association. Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Caseworker volunteers are put in touch with members of the RAF family (beneficiaries) who need our support and are then responsible for arranging visits with those individual beneficiaries and assessing where support is needed, through asking pertinent questions and listening to beneficiaries’ responses. Caseworkers then submit verbal and written reports to their AWO who will work together with the volunteer to ensure a successful outcome for the beneficiary. . Support can include anything from helping put a beneficiary with a disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one. It could also be informing beneficiaries of the holiday breaks the Association offers, in one of its three Wings Break hotels. Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences. Caseworkers work with ‘beneficiaries’, who are members of the RAF family. What is the desired outcome of this volunteer role? The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF family are supported, when they require it. The Caseworker’s role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF family. Who do Caseworkers report to? Caseworker volunteers will report to their local Area Welfare Officer (AWO). There are nine AWOs in the UK and volunteers will report to the one closest to them. How does it work? For more information on the process involved in being a Caseworker, please refer to our ‘Additional information for Caseworker volunteers’ information sheet. In summary, Caseworker volunteers are put in touch with members of the RAF family (beneficiaries) who need our support and are then responsible for arranging visits with those individual beneficiaries and assessing where support is needed, through asking pertinent questions and listening to beneficiaries’ responses. Caseworkers then submit verbal and written reports to their AWO who will work together with the volunteer to ensure a successful outcome for the beneficiary. In summary, a Caseworker will: • Visit potential beneficiaries, listen to their concerns and assess their needs • Identify areas of support and make referrals to partner agencies as required • Record visits and maintain good records of activities, recommendations and actions • Record requests for financial assistance via the Content Management System (CMS) • Undertake follow up visits as required • Provide regular updates to the AWO • Complete monthly returns cataloguing their activity How will I be given feedback? You will be given individual feedback on your completed forms and reports, to help you learn and develop your skills, as well as ensuring that our beneficiaries are provided with the professional and knowledgeable service they deserve. The AWO responsible for you will also discuss with you how you are managing your case load and assist you with any issues that may arise. All Caseworker volunteers will be informed as a group about the overall outcomes, in the area, of the welfare volunteers’ work and what the ongoing aims are, to ensure we continue to support every member of the RAF family in that region, that needs our help.

Volunteers will visit an elderly person within their own home, work with a group or by telephone on a regular basis. This can take place at any time of the week, and volunteers will be asked to support the elderly person for an hour or two per week. Volunteers will help the elderly befriendee by taking them on outings, helping build their self-esteem and confidence, and share hobbies and experiences, as well as having fun. No previous experience is required and volunteers will be provided with full training.

Volunteer will be matched with eldery befriendee in the area of north lanarkshire after initial training.Must be patient,caring,good listener and have a genuine interest in working with the eldery.Must be able to respect confidentiality

Join us at Airdrie CAB, be part of our team that supports our local community. We offer tailored workshops, specialised support, such as improving digital or communication skills, be involved in external events also shadow an experienced Adviser to build on your interview skills. You will be fully supported to be the best version of yourself. Meet new people who are also wanting to learn something new and are ready for a challenge. We will provide all the training via tutor sessions and online support. There will be regular opportunity to shadow your mentor within the bureau when they are seeing clients, this is an opportunity to improve your knowledge on a wide range of topic's. We regularly attend external events and you will get the chance to participate in these. There is the chance to specialise if you find a subject particularly interesting, further training is recommended and fully supported. We have a social outing every 2 months which is a chance to catch up with all your colleagues in a relaxed and informal setting. We ask for Volunteers to give 6 hours per week volunteering in the bureau once the training has been completed. We are very flexible, it is essential that our Volunteers enjoy the experience of Volunteering. Everyone has different needs and we pride ourselves in treating everyone as an individual. Volunteer with us.

- Sorting donations of clothes, shoes and accessories into saleable stock and items for recycling. - Preparing stock for sale by hanging, sizing, steaming and labelling each item. - Pricing garments at their full value to generate maximum income by considering the brand, quality, fashionability and condition of each item. What support will we give you? - We will provide all the training you need to feel confident in the role. - The shop manager will be available to advise and assist you as you volunteer in the shop. - There may also be other experienced volunteers in the team who will be available when you need help or want to ask a question.

Volunteer required for various roles created by the COVIC-19 pandemic.

Role created for volunteers and paid staff with GBT. Role involves working with elderly and children.

Right now, there are RAF veterans in Scotland who are lonely and isolated. As a Befriender Volunteer, you could step in to change that. It wouldn’t take much of your time and it’s a great way to use your skills, give something back and feel good. The Royal Air Forces Association (or RAF Association), is a member-led, registered welfare charity that provides welfare support to Serving and Ex-Serving RAF personnel and their families. The Befriender role is at the heart of the RAF Association’s objectives in delivering welfare support to members of the RAF family requiring it. The aim of the Befriender role is to help alleviate isolation and loneliness, by giving time to listen to people either in person or over the phone and to encourage communication on a shared interest or topic, to ensure that the beneficiary remains part of the community and feels socially connected. The role of a Befriender is varied and could involve helping out with practical tasks such as driving someone to a doctor’s appointment, it could simply involve a cup of tea and a chat or it could be to accompany them to their first meeting of an interest group in their community. Befriender volunteers will develop a wide variety of skills, including: • Experience of welfare work • Listening and communications skills • Building relationships with a wide variety of people • Team working skills • Research skills (volunteers will be finding ways to integrate beneficiaries into the community and local groups)

Right now, there are RAF veterans in Scotland who are lonely and isolated. As a Befriender Volunteer, you could step in to change that. It wouldn’t take much of your time and it’s a great way to use your skills, give something back and feel good. The Royal Air Forces Association (or RAF Association), is a member-led, registered welfare charity that provides welfare support to Serving and Ex-Serving RAF personnel and their families. The Befriender role is at the heart of the RAF Association’s objectives in delivering welfare support to members of the RAF family requiring it. The aim of the Befriender role is to help alleviate isolation and loneliness, by giving time to listen to people either in person or over the phone and to encourage communication on a shared interest or topic, to ensure that the beneficiary remains part of the community and feels socially connected. The role of a Befriender is varied and could involve helping out with practical tasks such as driving someone to a doctor’s appointment, it could simply involve a cup of tea and a chat or it could be to accompany them to their first meeting of an interest group in their community. Befriender volunteers will develop a wide variety of skills, including: • Experience of welfare work • Listening and communications skills • Building relationships with a wide variety of people • Team working skills • Research skills (volunteers will be finding ways to integrate beneficiaries into the community and local groups)

 Talking to customers and making them feel welcome in the shop.  Advising and helping people as they shop.  Operating the till and dealing with various types of payment.  Answering customer enquiries.  Keeping an eye on the security of the shop. What support will we give you? We will provide all the training you need to feel confident in the role. The shop manager will be available give advice and assist you, as well as other experienced volunteers in the team.

The North Lanarkshire Befriending Project help support vulnerable and isolated young people aged 8-18 in the local area. With social isolation, inequality and child poverty on the rise, the need for befrienders to help offer support to a child is higher than ever. Volunteers give a young person a positive role model in their life by passing on their skills and experience, enabling them to try new things and simply providing them with a few hours of fun. Your young person may have experienced social isolation, bullying, domestic abuse or neglect, parental drug and alcohol abuse, may have learning difficulties, may be a young offender, or any combination of these. By giving up just a couple of hours every fortnight, you could make a real difference where it is needed most. Volunteers are recruited, trained and matched 1-1 with a young person, meeting them on a regular basis and participating in fun activities. Victims of circumstance, vulnerable young people often benefit from an adult befriender who they can talk to and trust. Our project has helped many young people in the past with their social skills, self-esteem, school attendance/performance, resilience, personal safety/health and relationships. As a volunteer, you would have the satisfaction of helping a young person in need, increasing your own confidence, enhancing your skills and experience – all the while having fun as you do so! Please email John.Brown@volunteeringmatters.org.uk or call 07823 413 259 to apply.

Ponies Help Children is an organisation set up to help children with behavioural issues and special needs to connect with the horses. Volunteers will be required to help out with the horse maintenance, and assisting with the visiting children

Menshed Helper tasks will include admin/driving/fixing up bikes. flowerbeds etc in our Menshed may also involve doing the petty cash for group.

Volunteers are required to: • Encourage older people to engage in their local community. • Assist on days out and group activities out in the community or in our activity suite. • Assist with organising group activities, setting up activity suite, supporting people to make tea and coffee and engage in conversation. • Support older people to access computers/internet for projects. • Assist with evening supper clubs and other events.

Why we want you We are committed to supporting carers across Lanarkshire & volunteers are key partners in the success of our organisation and support all aspects of our work. Your contribution is key to supporting our services & the donation of your time, skills and experience is of invaluable benefit to us and the carers we support. We are looking for friendly individuals with a pleasant personality to assist our fundraising team. When we want you We are seeking support to our fundraising team, hours will be flexible on an ad-hoc basis depending on events or activities. Involvement with the bi-monthly fundraising meeting approx. 2 hrs Locations: Varied across North & South Lanarkshire The skills we need Professional & friendly attitude Enthusiastic and passionate about support for unpaid carers Ability to work as part of a team Flexible Good communication skills Good organisational skills Experience in retail (optional) What you will be doing (you are not required to do all tasks) Bucket collections at events/supermarkets/shopping centres Securing donations for raffles Assist in the planning & promotion of events Assisting with raffles at events Sourcing and promoting items for sale in our centre shops Stock control of shop items What's in it for you Full training and support The opportunity to build & develop skills The opportunity to meet new people Valuable work experience to add onto your cv Reasonable out-of-pocket expenses Make a real difference to the lives of carers

Would you like to try something new? Be part of your community, gain support experience and do something meaningful? Be part of a team come and Volunteer with our new Befriending Service. Are you a good listener, not quick to judge and reliable? Is that a yes..well we need you. Training and Support throughout your Befriending journey will be provided so that you feel fully equipped and prepared for your Befriending responsibilities. We are looking for a committment of 1,2, or 3 mornings/afternoons a week. The matching process will look at all the information gathered on the Volunteer and the Client so that personalities, interests and hobbies are all taken into account. Befriending may take place in the clients home, going for a coffee, attending an activity tailored to the clients personal needs/interests or attending an assessment appointment. There will be regular meetings between the Volunteer Coordinator and our team of Befrienders. As a Befriender your experience and opinions are invaluable to us, we are all committed to protecting the dignity and human rights of the vulnerable and socially isolated people in our community therefore we very much feel that a team people centred approach is the way forward.

We are an SFA Quality Mark Club and have charitable status with 18 teams from 2014 age groups upwards to amateurs, including girls. All coaches will attend SFA player pathway courses,paid by the club. After course attendance, coaches should be able to plan a 2hr training session for the appropriate age group. At weekends they should attend a game in the morning, and attend club coaches meetings. Good Communication skills to interact with players and officials. All must complete a PVG and electronic child wellbeing online course and ideally help other age groups if needed and available

Help others to become healthier and happier by leading our health walks. The walks are free, short and gentle, making it easier for people to become more active. Apart from taking people on a walk, walk leaders will welcome new walkers, give route information (where, how long / how far, hazards), encourage some social activity and deal with a bit of paperwork. Optional activities are assisting with promoting the walks and planning and risk assessing new routes. It is up to individual volunteers to decide how much they want to commit, but to ensure some continuity we would ask that you consider your availability for leading walks before doing the health walk leader training day.

Volunteer Befriender