Running a successful Barnardo's store requires a great team of enthusiastic volunteers and you could be a part of it. Our retail assistants are trained to undertake a wide range of activities such as serving customers, taking receipt of stock donations from the public and merchandising stock to make our rails visually appealling and tidy. Volunteering with us in retail will provide a great opportunity to build upon your communication, team working and customer service skills. If you also have a particular skill or interest, our teams would be delighted to discuss how we could help you utilise your interests in store. Whatever your talents, please do share with us and pop into your local store to enquire about volunteering. To see all opportunities to volunteer within Barnardo's, you can visit our website at www.barnardos.org.uk/volunteering.

Registered Therapets and their volunteer owners visit hospices, hospitals, residential and nursing homes throughout Scotland. Visiting on a regular basis the Therapet Service provides contact wiht pets for many people who would therefore be deprived of the companionship of a pet.

*How can you help victims of crime? Victims of crime often feel a range of emotions such as an anxiety, confusion and anger. It is Victim Support Scotland’s role to provide victims with both emotional and practical support. *What would I be doing? You will work with staff to receive information to confirm service users’ needs You will contact service users to arrange support via telephone, face to face appointments and webchat You will provide support based on the service users’ needs and agree next steps at the end of each contact You will feedback and agree follow-up actions with staff on arrangements for support *What do I need for this role? Communication skills An ability to actively listen to service users and anyone affected by crime A non-judgemental approach to working with people from all sections of the community The capacity to learn about the criminal justice system and understand the service user’s journey An understanding of confidentiality Good time management skills Access to a car or ability to use public transport

How can you support witnesses to crime feel at ease in court? Appearing in court as a witness can be very stressful. It is Victim Support Scotland’s role to support witnesses during their court visits. How would you help? You will work with staff members prior to court starting Offer information about and explain court procedures to service users Discuss service users needs by telephone or face to face Help witnesses feel more confident by taking them on court familiarisation visits Support service users on the day of the trial in court or other locations as appropriate Liaise with court officials on behalf of service users Feedback and agree follow-up actions with staff members. What do I need? Effective communication skills To actively listen to service users and anyone affected by crime A non-judgemental approach to working with people from all sections of the community The capacity to learn about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations Effective time management skills What benefits would I get? All reasonable expenses paid The offer of a reference for future work. The knowledge that you are providing help to an organisation that helps others. The opportunity to grow your skills personally and professionally.

How can you support witnesses to crime feel at ease in court? Appearing in court as a witness can be very stressful. It is Victim Support Scotland’s role to support witnesses during their court visits. How would you help? You will work with staff members prior to court starting Offer information about and explain court procedures to service users Discuss service users needs by telephone or face to face Help witnesses feel more confident by taking them on court familiarisation visits Support service users on the day of the trial in court or other locations as appropriate Liaise with court officials on behalf of service users Feedback and agree follow-up actions with staff members. What do I need? Effective communication skills To actively listen to service users and anyone affected by crime A non-judgemental approach to working with people from all sections of the community The capacity to learn about the criminal justice system and understand the service user’s journey An awareness of confidentiality obligations Effective time management skills What benefits would I get? All reasonable expenses paid The offer of a reference for future work. The knowledge that you are providing help to an organisation that helps others. The opportunity to grow your skills personally and professionally.

Peer mentors sought.

Community Based Volunteer Role Description *How can you help victims of crime? Victims of crime often feel a range of emotions such as an anxiety, confusion and anger. It is Victim Support Scotland’s role to provide victims with both emotional and practical support. *What would I be doing? You will work with staff to receive information to confirm service users’ needs You will contact service users to arrange support via telephone, face to face appointments and webchat You will provide support based on the service users’ needs and agree next steps at the end of each contact You will feedback and agree follow-up actions with staff on arrangements for support *What do I need for this role? Communication skills An ability to actively listen to service users and anyone affected by crime A non-judgemental approach to working with people from all sections of the community The capacity to learn about the criminal justice system and understand the service user’s journey An understanding of confidentiality Good time management skills Access to a car or ability to use public transport

LORN and OBAN REFUSE INITIATIVE: Weekend Retail Assistants, Shop Display and Merchandising, Driver/Stock collection and delivery, Pat test/Furniture repairs, up-cyclers, Social Media whizz, E-bay sales, Trades maintenance